Apr 29

Written by: Myra Norton
4/29/2008 8:33 AM

The buzz is all around us these days – talk of recession and unstable markets.  How do companies weather these times, continue to increase revenues with limited resources?  In this economic environment, it is the human and relationship capital that will determine which firms rise and which will fall.  Relationships with customers, suppliers, partners; and the effectiveness of knowledge networks inside organizations become increasingly valuable when budgets are tight and we all feel the pressure to make the best use of the resources we have. 

 

I’ve been thinking a lot about this lately.  Particularly, the sad reality that we often do not actively seek to understand and nurture these relationships until  we find ourselves needing to rely on them.  What is your strategy for building the human and social capital in your firm or department?  How critical are relationships with your customers, suppliers, partners, etc.?  What have you done to understand the relationship landscape in which you and your firm operate?  I’d love to hear any lessons you’ve learned about the value of understanding and fostering the relationships of trust and advice-seeking among your employees, co-workers, customers, supplies, partners and others.

Tags: