This article was written in response to Myra Norton’s presentation at the Online Marketing Summit in February. An initial posting about the Online Marketing Summit was written by Kent Lewis and touched on Norton’s presentation, “Social Networking Success: How Human Behavior has Changed the Way We Communicate to our Customers.”
Looking for more about the session, Grant Crowell of Search Marketing Standard, Inc. conducted an interview with Myra. Within the article you will find answers to Crowell’s perceptive questions about such things as credibility differences between online networking sites such as Facebook and Community Analytics’ focus on trusted relationships, and the growing responsibility companies have when dealing with the sanctity of personal relationships.
